Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Are you an employee? To find out more, read our Privacy Policy and Cookie Policy. Find top links about Liveops Nation Login along with social links, FAQs, and more. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Okta offered exactly what Live Nation needed. Improving Peoples Lives. Companies across a variety of industries trust Liveops to provide virtual contact center services. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Documenting details of calls and customer interactions. Universal Login. Innovate without compromise with Customer Identity Cloud. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. The only downside is a lot of training without pay. Learn about Liveops Enterprise Solutions Click Here . Secure your consumer and SaaS apps, while creating optimized digital experiences. Work from home. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. The background check requires a $24.99 processing fee paid directly to our vendor. View our background requirements here. Earning potential. Customers sometimes need to speak with a live agent. (sales@liveops.com) Press & Media. This is critical, says Huckabay. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The amount of paper eliminated alone was a huge benefit. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. He sees a role for Okta in all of it. Okta goes so much further than other providers, Huckabay says. Enjoy the freedom and flexibility of being your own boss. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Go Further; Marketplace. Connect contractors to affordable commercial insurances. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Learn More. Earning potential. Copyright 2023 Liveops, Inc. All rights reserved. Apply now and a member of our team will work quickly to review your application and provide next steps. Enjoy the freedom of being your own boss. We couldnt have done it without Openforce. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Sell top insurance coverage to warm leads (license required). Agent Login Username / Email Forgot password? Want to become a Liveops agent? Liveops is a recognized thought leader in the virtual contact center and customer service industries. First, check out our frequently asked questions about the agent experience and application process. IT Support You are using an unsupported browser. See all features. Use your email address or username and password to sign into your WebCE learning center account. Knowledge Base. Consider holiday gift experiences. Quickly assessing customer needs and providing sound solutions. I wish there was some type of base pay. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. When I started it, my team said, Youre crazy. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Different programs have different pay structures. Connect and protect your employees, contractors, and business partners with Identity-powered security. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. You get to dictate when and how often you commit to providing services. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Love the flexibility of the jobs, but wish training was paid. . And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Login. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Get started on your new home business Flexibility. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Openforce simplifies your contractor management processes by providing a single platform solution. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Have additional questions about applying? Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Yes! Once the Openforceplatform was in place, a major pressure point was released. As a lot of people in the company say: it just works. Remote work is undeniably popular and LiveOps offers that. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Some clients also pay commissions. Support. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. About Liveops Employee benefits & perks. Unfortunately they dont pay a minimum per hour like other companies. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here That syncs to Okta and then that person cannot access any applications. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. We would like to show you a description here but the site won't allow us. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Unlimited Flex Vacation New Parent Leave Protection. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Login to track your existing support requests. Gift Matching Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Browse case studies, customer service tips and other helpful resources for enterprises. Our developer community is here for you. Copyright 2023 Liveops, Inc. All rights reserved. Want to become a Liveops agent? Live Nation currently has about 15,000 internal employees using some 250-plus applications. Also the hiring process is long and it's unpaid. Norton 360 with LifeLock helps keep your digital life safer. This field is for validation purposes and should be left unchanged. And, no calls equals no pay. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. To accept cookies continue browsing as normal. Remember me. The typical military family moves every two or three years. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Find ready-to-work contractors where and when you need them. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Join Liveops Nation and experience the freedom and autonomy of being self-employed! I wish there was some type of base pay. Managing multiple systems, programs, and screens simultaneously. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Collaboration tools are a huge part of us being successful, says Myers. You don't necessarily have calls every . Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. fits your experience, personality, and preferences the best? Be a superhero sales agent with great earning potential. Pay, Vacation time, You get to work from home. Its a huge, huge advantage for us, says Myers. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Then, this is the place where you can find some sources which provide detailed information. process. Is Liveops nation legit? Forgot Password Enter the email address associated with your account. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Flexibility. Pros. Its why weve led the industry in virtual flex agent services for more than 20 years. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Cons are having to provide your own equipment. Liveops Okta. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. GM Regional Customer Care Operations, major utility. Group Linking Link Okta groups to existing groups in the application.