Learn how your comment data is processed. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Copyright 2022. When your device connects, it automatically chooses the . If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. The light on the front will change colours while your Hub sets itself up. >, What is the Wireless mode feature on my BT Smart Hub? This last screen permits me to then continue and arrive at the hub home page. Give it a couple of minutes. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. >, What is the Smart Wireless feature in my BT Hub? If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Every device that uses the internet sends its packets of data through specific ports. You'll then be able to change these settings: Separate Bands If all else fails, give BTs Helpdesk a call on 0800 800 150. How do I restrict the wireless devices that can connect to my Hub? Switch off the router and switch it back on again. It's not an extension socket. Distinguished Sage, never noticed http vs https. >, What is the Wireless mode feature on my BT Smart Hub? Then click on Advanced Settings. >. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). If you have it, unplug all your old broadband kit, including your old power plug. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? And some questions nobody really wanted the answers to. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. >, BT Home Hub 5 - Information and troubleshooting guide. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). With Band Steering on, the Hub steers your devices to the best wireless band for them. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Full Fibre customers wont use microfilters. Instead the Smart Hub connects to the Openreach modem (or ONT). and many others. So my problem is nearly solved. None - anyone can connect to your wireless network without entering a password. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. A steady blue light on the front of the Hub means everything's OK. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. This site uses Akismet to reduce spam. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? If you've got Broadband (copper broadband) download the user guide below or follow these instructions. >, How do I set up port forwarding on my BT Hub? With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Instead the Home Hub 5 connects to the Openreach modem (or ONT). By default, your Smart Hub will have this switched off. It's on or it's off. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Select Save to store your changes. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. >, What is the Smart Wireless feature in my BT Hub? 3. They're on the back of your Hub. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Set the security level for your Hub's wireless connection -. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? >, How do I turn off BT Access Control for a device? on It may be your browser causing the issue do check in its settings or in your Antivirus program. Advanced settings Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Press the Rescan button to make it scan again. Alternatively choose your Hub from the dropdown to find out how to connect. Note: you'll need a Dynamic DNS service provider to use this feature. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Our helpful guide shows you how to change the admin password on your BT Hub. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. WPS The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. This will open the Hub Manager. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution 16-08-2022 The password should now be changed to something of your choice. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? Important! If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Press the Power button on the Hub to turn it on. Struggling with your BT router login details? Your Hub will be called something like BTHub6-ABCD. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . How do I view the devices connected to my Smart Hub? 15h14. The light on the front will change colours while your Hub sets itself up. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? on Web admin interface of the BT Smart Hub 2 router. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. 16-08-2022 >, How do I turn off BT Access Control for a device? From the Hub Manager, click on Advanced Settings, then Wireless. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. >, How do I see which of my BT Hub's wireless bands my device is connected to? Well help you ease the pain and get you to a solution - fast! If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Re: BT Smart Hub 2 manager and Windows 11. You'll then be able to change these settings: Separate Bands. >, How do I set up port forwarding on my BT Hub? If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How do I change my Smart Hub's wireless settings? The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Follow the instructions that automatically appear on the screen to change your password. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Remember you need to save any changes you make. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Security Password It's also easy to see the Hub Manager across all devices. BT Devices Can not access hub manager - 192.168.1.254 (or any. Go to the Smart Hub 1 guide. How do I create a Port Forwarding rule on my Smart Hub? Press the Power button on the back of the Hub to turn it on. Make sure that your computer is connected to the Smart Hub via Ethernet or . So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. If it's not listed you'll need to create a new port forwarding rule. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? The video below shows you how to set up your BT Smart Hub. Security type From the Hub Manager, click on Advanced Settings, then Wireless. If it isn't blue, see connection troubleshooting below for help with connecting. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Then follow these simple instructions: You will be asked to enter a password. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Your Hub will be called something like BT-XXYYXX. How can I turn it on and off? Richard, I run Windows 11 and using Edge is fine. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. You'll need your Hub's wireless network name and password. How do you access the BT Smart Hub Manager? If this happens get in touch with us. He was once Deputy Editor of Mail Online and remains in therapy to this day. It's also easy to see the Hub Manager across all devices. how do I find out what download speed I should be getting? Next, select the first device that you want to control and choose the days and times for which you want to set limits. The master socket is the main socket for the phone line in your home. Looking for tips on how to squeeze the best performance from it? A master socket is the main socket for the phone line in your home. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. >, How can I set up or change the admin password on my BT Hub? on Click Advanced Settings Click Wireless Enter the admin password. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Here's how to set up a Hub 4 or Hub 5. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. >, How can I set up or change the admin password on my BT Hub? 15h07. How do I set up port forwarding on my BT Hub. Email Barry at barry@bigtechquestion.com. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. >, How do I turn wireless on and off on the BT Hub? If youve lost that card, it should also be on a sticker on the base of the router. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. (Make sure you're connected to your home network.) My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). Enter your current password followed by your new one. If you want to make any changes to the hub settings, you'll need the admin password. This means when you search for your Hub in the list of wireless names on your device you'll only see one.